DaVinci Resolve

Is there any workaround to have your plug-in available for DaVinci on iPad?

There is no possible technical solution to integrate an OFX plugin into DVR for iPad yet, nor the officially announced support for OFX on the iPad.

License Activation Errors [macOS]

  • Plugin activation has been rejected: client is not registered
  • Plugin activation has been rejected: another installation id already has activated the key
  • Plugin activation has been rejected: {} cuid format error

Delete the "preferences" file in the "com.dehancer.film_pro.v7" folder and try to activate the plugin again. (/Users/{user}/Library/Application Support/com.dehancer.film_pro.v7)

In macOS the user’s Library folder is hidden by default.You can access this folder in the next way:

  • Open Finder, click Go in the menu bar, and select Go to Folder.
  • In the dialog box, type ~/Library and click Go

This License Pro Key does’t match your Dehancer product

Please make sure the activation key matches the host application.

Each Key is suitable only for the certain host application. For example, if you already own a Dehancer plugin for DaVinci, you can’t use this License for Final Cut Pro or Ae/Pr Dehancer plugin activation.

License Activation Errors [Windows]

  • Plugin activation has been rejected: client is not registered
  • Plugin activation has been rejected: another installation id already has activated the key
  • Plugin activation has been rejected: {} cuid format error

Please, delete the "preferences" file in the "com.dehancer.film_pro.v7" folder and try to activate the plugin again.(C:\Users\user\AppData\Local\dehancer)

This License Pro Key does’t match your Dehancer product.

Please make sure the activation key matches the host application.

Each Key is suitable only for the certain host application.For example, if you already own a Dehancer plugin for DaVinci, you can’t use this License for Final Cut Pro or Ae/Pr Dehancer plugin activation.

Known Issues and Fixes [macOS]

When using the plugin, the frame is completely black

You need to update your Profiles.Click the "Check Profiles" button at the bottom of the Dehancer interface. Internet connection required

Known Issues and Fixes [Windows]

Example of the issue when the preview is displayed halfway

When using the plugin, the frame is displayed only halfway.

You need to reinstall Dehanсer using the setup file for your GPU (for Nvidia - CUDA / for AMD - OpenCL). You can find the description of the installation files in the Please_Read_Before_Installing file in the installation archive.

When using the plugin, the frame is completely black.

You need to update your Profiles. Click the "Check Profiles" button at the bottom of the Dehancer interface.Internet connection required.

Profile Fetcher Error.

Please try connecting to another network with Internet access when downloading profiles (for example, sharing from a smartphone) or try using a VPN.

If this doesn't help then:

1. Sign in as Administrator

2. Open the Start menu and click the Settings ‘gear’ icon.

3. Click the Time & Language → Language on the left side.

4. Click on the Administrative language settings link on the right side.

5. Select the Administrative tab and click the Change system locale button. 

Depending on the Windows version, this setting may be found in an alternate location, for example: Start → Settings →Time & Language → Date, time, & regional formatting → Additional date, time, & region settings → Region →Administrative → Change system locale

6. Enable the checkbox BETA: Use Unicode UTF-8 for worldwide language support and restart your computer.